Frequently Asked Questions (FAQs) about GroupWise
- Is GroupWise being replaced by UVLink and LinkMail?
- How can I access my GroupWise in another e-mail client?
- How can I view my LinkMail email in GroupWise?
- Is there an attachment size limitation in GroupWise?
Q1. Is GroupWise being replaced by UVLink and LinkMail?
A1. No. GroupWise will be around for the foreseeable future.
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Q2. How can I access my GroupWise in another e-mail client?
A2. GroupWise allows IMAP4 access. The server is mail.uvsc.edu. E-Mail account name and password are required to log in and authentication is required for sending messages.
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Q3. How can I view my LinkMail email in GroupWise?
A3. Steps follow:
- Load the GroupWise client
- Choose Accounts/Account Options
- Select the “Mail” tab
- Click Add
- For “Account name:” enter “UVLink”
- For “Account type:” select “IMAP4”
- Click “Next”
- For “Incoming mail server (IMAP4):” enter “lummail.uvu.edu”
- For “Login name:” enter your UVID (8 digits)
- Make sure “Outgoing mail server(SMTP):” is “lummail.uvu.edu”
- Ensure “E-mail address:” is your UVID followed by “@uvlink.uvu.edu”
- Make sure “From name:” is your full name (this is sent in addition to your e-mail address on the “From” line of messages you send)
- Click “Next”
- Ensure “Connect through my local area network (LAN)” is selected
- Click “Next”
- Using “Up”, “Down”, “Left”, and “Right” place the folder where you would like it in your list of folders.
- Click “Finish”
- Select “UVLink” from the list of accounts in the “Mail” tab
- Click “Properties”
- Choose the “Server” tab
- For “Password:” enter your UVLink PIN
- Check the box labeled “My outgoing server requires authentication”
- Ensure “Use same settings as my incoming mail server” is checked
- Choose the “Advanced” tab
- Check the box labeled “Remove items from trash as they are deleted”
- Click “OK”
- Click “Close”
- Select the “UVLink” folder from your list of folders
- Right-Click on the folder, then choose “Send/Receive”
- If you receive any errors, check your settings then call the HelpDesk at 863-8888
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Q4. Is there an attachment size limit in GroupWise?
A4. UVSC's GroupWise system allows attachments as large as 100 MB. We strongly recommend against sending large attachments using GroupWise. E-mail is optimized for messaging, not for file transfer. Transfering large files should be done using FTP or another file transfer system.
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