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GroupWise Auto-Reply



GroupWise Auto-Reply: Out Of Office/Vacation Rule

An auto-reply rule can be set to respond to your mail with a personal message when you are out of the office. The rule only replies to incoming mail from other New School GroupWise users. We strongly discourage setting any rule that responds to off-campus mail as you may reply to a mailing list or another account that is also set to auto-reply. When this happens, your mailbox may fill with thousands of unwanted messages and cause the loss of saved mail. Contact the HelpDesk (863-8888) for further instructions or assistance. NOTE: This rule must be set-up on a Windows PC. The Macintosh version of GroupWise does not fully support all rule options.

Procedure to set up an Auto-Reply Rule:

1. In your GroupWise mailbox menu bar, click on Tools > Rules.
2. The Rules window will appear; click on the New button.
3. The New Rule window appears (Figure 1). Type a name for the rule, such as "Vacation" or "Out of Office."
4. Select New Item and check the Received box.
5. In the Item types list, check Mail.
6. Click on the Define Conditions button to open the Define Conditions window (Figure 2).

New Rule


Figure 1 - The New Rule window

7.

Fill in the Define Conditions window from left to right as shown in Figure 2. The first row checks for your name in the To: field and the second row checks for internet mail.
- In the first row, substitute your last name for the example name (Smith), but do not exceed six letters, followed by an asterisk as shown in Figure 2. (Another example: Johnson would be typed Johnso* .)
- Be certain that the first row uses the "contains" symbol [ ] and the second row uses the "does not contain" symbol [*] as shown. Click OK when you are finished and you are returned to the New Rule window.

Define Conditions

Figure 2 - The Define Conditions window

8.

In the New Rule window, click on the Add Action button and select Reply. The Reply options window appears (Figure 3). Click Reply To Sender as shown.

--WARNING! Do not select Reply to all. -

Reply-

Figure 3 - The Reply options window

When you click OK, the large Reply window appears (Figure 4). Fill in your Subject and Message and click OK to return to the New Rule window.

Reply 2

Figure 4 - The Reply window

9.

In the New Rule window, click Save. The Rules window will appear with a check mark next to your rule name (Figure 5). The rule is active with a check mark. Uncheck the rule to deactivate it when you return. Click the Close button to finish.

Rules

Figure 5- The Rules window

10.

Call the HelpDesk (836-8888) if you have further questions. 

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Phone: (801) 863-8888   |   Room: BA-007
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Last Updated 5/13/06

Last Updated 9/21/06